VRBO (Vacation Rentals By Owner) is a popular online marketplace that connects vacation rental property owners with guests looking for short-term accommodations. Whether you’re a guest looking to book a vacation rental property, or a host looking to rent out your property, knowing how to see your VRBO rating is important. In this article, we’ll explain how to see your VRBO rating for hosts and guests in 2023.
What is a VRBO Rating?
A VRBO rating is a numerical value that reflects a guest’s satisfaction with their stay in a rental property. After a guest completes their stay, they have the option to leave a review and give the property a rating of one to five stars. The VRBO rating is calculated by taking the average of all the ratings left by guests who have stayed in the property.
For hosts, the VRBO rating is an important metric that reflects the quality of their rental property and their ability to provide a positive experience for guests. A high VRBO rating can lead to more bookings and increased revenue, while a low VRBO rating can have the opposite effect.
For guests, the VRBO rating is an important tool for making informed decisions when booking a vacation rental property. A high VRBO rating indicates that the property has received positive reviews from past guests, while a low VRBO rating may indicate that there are issues with the property or the host.
How to See Your VRBO Rating as a Host (Using a Computer)
As a VRBO host, it’s important to know your VRBO rating so you can make improvements to your property and provide the best possible experience for your guests. Here’s how to see your VRBO rating as a host:
Step 1: Visit the Owner Dashboard
The first step to seeing your VRBO rating as a host is to log in to your VRBO account. Once you’re logged in, click on your name on the top menu. Select “Owner Dashboard” in the drop-down menu.
Step 2: Navigate to the “Reviews” Section
Once you’re on the “Dashboard” page, you’ll see a list of options on the left side of the page. Click on the “Performance” drop-down menu then on “Ranking metrics”.
Step 3: View Your VRBO Rating
On the “Ranking metrics” page, scroll down to see your average review rating and your review count. You’ll also be able to see your earnings, impressions, and number of bookings.
As you can see, the “Ranking metrics” page provides a detailed overview of your VRBO rating as a host, including the number of reviews you’ve received and your average rating.
How to see VRBO Reviews Left About You As a Guest (using a computer)
Similar to how guests can rate properties, hosts can also rate guests. This is important because higher-rated guests are more likely to be approved by future hosts.
Step 1: Go to Your VRBO Profile
The first step to seeing your VRBO rating as a guest is to log in to your VRBO account. After logging into the VRBO website, click on “My Profile” in the drop-down menu at the top of the page.
Step 2: Navigate to the “Reviews” Tab
Once on your “Profile” page, you will see a menu on the left-hand side. This menu has a section labeled “Reviews”. Navigate here by selecting “Reviews” or scrolling down until you get to the “Reviews” section.
Step 3: View Reviews Left about You
You will see the reviews hosts have left about you under “Reviews about you”. You can also click over to see “Reviews you’ve left”.
How to See a VRBO Property Rating as a Guest (Using a Computer)
As a VRBO guest, it’s important to know how to see a property’s VRBO rating so you can make an informed decision when booking your vacation rental. Here’s how to see a VRBO rating as a guest:
Step 1: Search for vacation rental properties
The first step to seeing a VRBO rating as a guest is to search for vacation rental properties on the VRBO website. Enter your desired location, travel dates, and other search criteria to find properties that match your needs.
Step 2: View property details
On the property search results page, you will be able to scroll through properties that interest you. Here you can see basic star ratings. Once you’ve found a property that interests you and has an acceptable star rating, click on the property to view more details.
Step 3: Read guest reviews
On the property page, you’ll see information about the property including amenities, rates, and a map. Click on “Reviews” in the top menu or scroll down until you see the property rating. To get a better understanding of the property’s VRBO rating, it’s important to read guest reviews. Scroll down on the property page to view guest reviews.
As you can see, the guest review section provides a detailed overview of what past guests have said about the property. You can read through reviews to get a sense of what guests liked and didn’t like about the property.
FAQs About VRBO Ratings and Reviews
A: Once a host reviews a guest, they are able to see the guest’s written review of their property.
A: Yes, hosts can respond to reviews on VRBO. This is a great way to show potential guests that you care about their experience and are willing to address any concerns they may have.
A: No, guests cannot edit their reviews on VRBO once they have been submitted.
A: Guests must select a star rating AND fill in the required fields in order to leave a VRBO rating.
A: If the star rating doesn’t match the written review, you can request a rating correction within 60 days of the submission. Hosts may also respond to the review and address any concerns that were raised.
Knowing how to see your VRBO rating is important whether you’re a host or a guest. As a host, you can use your VRBO rating to make improvements to your property and provide the best possible experience for your guests. As a guest, you can use VRBO ratings to make informed decisions when booking your vacation rental.
Remember, a high VRBO rating is a great way to attract more bookings and increase revenue as a host, and it’s also a great way for guests to find the best possible vacation rental for their needs.