By Ryan Drew | Superhost and Vacation Rental Expert | Last Updated March 19, 2025
Guests can rate their hosts within 14 days of check-out, helping future travelers understand what to expect from a particular Airbnb stay. Positive reviews help hosts attract more bookings, but what about guests? Do Airbnb hosts rate their guests, and if so, how does it impact future reservations?
How Airbnb Hosts Rate Guests and Why It Matters
Just as guests leave reviews for hosts, Airbnb allows hosts to rate their guests within 14 days of check-out. These reviews remain hidden until both parties have submitted their feedback or the 14-day period expires. Host reviews provide essential information to other Airbnb hosts who may receive booking requests from the same guests in the future.
If a guest has consistently positive ratings from previous hosts, future hosts are more likely to accept their reservation request. A strong guest rating can lead to better booking opportunities, while negative reviews may cause some hosts to hesitate before confirming a stay. The mutual review system helps set expectations and maintain Airbnb’s trust-based community.
Types of Airbnb Guest Ratings and Their Impact
Airbnb prompts hosts to leave feedback after guests check out. There are several ways hosts can rate their guests, each serving a unique purpose:
Public Reviews
Public reviews are visible to everyone in the Airbnb community. Hosts can share their experiences by writing reviews such as, “(Name) was an excellent guest who followed all house rules and left the space spotless.” Positive public reviews encourage future hosts to accept bookings from the same guest.
If a guest had poor habits—such as leaving trash behind or causing disturbances—a host might leave a public review warning others. For example, “(Name) left dirty dishes and ignored the check-out instructions.” Public reviews influence a guest’s ability to secure future Airbnb stays.
Private Feedback
Private feedback allows hosts to communicate directly with guests without affecting their public profile. This method is useful for constructive criticism or sharing minor concerns that don’t warrant a public review.
For example, if a guest forgot to take out the trash, a host might send a private message saying, “Thank you for staying! Just a quick note for the future—please remember to take out the trash before check-out.”
Similarly, if a host enjoyed their guest’s stay, they can privately express appreciation. This feedback helps guests understand how to improve their Airbnb etiquette without impacting their public rating.
Star Ratings
Hosts can also rate guests using a 1 to 5-star system. A 5-star rating indicates an outstanding guest, while a 1-star rating suggests a poor experience. These ratings contribute to a guest’s overall Airbnb profile and influence future booking decisions.
Hosts can evaluate guests in categories such as:
- Cleanliness: Did the guest leave the space tidy?
- Communication: Was the guest responsive and clear in their messages?
- Overall experience: Would the host recommend this guest to others?
This system helps maintain Airbnb’s quality standards by encouraging positive guest behavior.
Group Reviews
Group reviews function like standard public reviews but apply to all guests listed under the same reservation. If a group stayed at an Airbnb, the review will appear on each member’s profile. This ensures accountability among all guests.
Which Rating Option Should Hosts Use?
The choice of rating method depends on the guest’s behavior. If a guest was exceptionally respectful or problematic, a public review helps inform future hosts. If the issue was minor, a private message may be more appropriate. Star ratings provide a simple way to evaluate guests while allowing future hosts to gauge their reliability.
A well-reviewed guest makes booking easier, just as hosts benefit from positive reviews. Leaving honest feedback ensures that Airbnb remains a trustworthy platform for both parties.
Understanding Airbnb’s Review Notification Email
Airbnb sends an email to hosts notifying them that a guest has written a review. However, this does not mean the guest has submitted the review—only that they have started it. This distinction is crucial, especially for hosts considering submitting a damage request.
If a host submits a claim through Airbnb’s Resolution Center, an unhappy guest may retaliate by leaving a negative review. To minimize this risk, hosts can strategically time their own review submission. Since reviews remain hidden until both parties submit or the 14-day period expires, the safest approach is to wait until the final days of the review window before submitting a review. This way, if the guest never completes their review, it won’t be published. By delaying their own review submission, hosts can request compensation without increasing the likelihood of a retaliatory review.
Why Airbnb Guest Ratings Matter
Just as hosts rely on good ratings to attract bookings, guests benefit from strong ratings when making future reservations. Guests who receive positive feedback are more likely to have their booking requests accepted.
If a guest had a great stay, leaving them a positive review is a courteous way to help them secure future accommodations. Conversely, if a guest violated house rules or disrespected the property, an honest review warns future hosts and encourages better behavior.
Related Questions
Can Airbnb Guests See Their Ratings from Hosts?
Yes, guests can see the ratings they receive from hosts once both parties have submitted their reviews or when the 14-day review window closes. This transparency allows guests to understand their reputation within the Airbnb community.
Can You Delete Negative Airbnb Guest Reviews?
Neither hosts nor guests can delete reviews left by the other party. This ensures fairness in the review process. However, hosts can respond to guest reviews to clarify any disputes. If a guest leaves an unfair or misleading review, the host can provide their perspective in a public response.
Can You Leave an Airbnb Review from Your Phone?
Yes, but only through the Airbnb app. The Airbnb website does not currently support mobile review submissions. If you’re using a phone browser, you’ll need to switch to the app or use a desktop computer to leave a review.





