If you are a VRBO host or guest, you may have found yourself struggling to find your reservations on the platform. VRBO, or Vacation Rental By Owner, is an online marketplace that connects hosts with potential guests looking to rent their vacation homes. With millions of listings worldwide, finding your VRBO reservation can be a daunting task. However, in this guide, we will walk you through the process of finding your VRBO reservation step-by-step.
For Hosts Trying to View a Reservation (Using a Computer)
If you are managing your vacation rental, it’s important to know when your property is booked or not. If you are a VRBO host using a computer, you can easily find your reservations by following these steps:
Step 1: Visit the “Owner Dashboard”
Go to VRBO’s website and log in to your account. Hover over your name in the top menu bar and select “Owner Dashboard” from the drop-down menu.
Step 2: Go to “Inbox”
Once you are in the “Owner Dashboard”, click on “Inbox” on the left-hand side of the page. This will take you to a list of all your messages.
Step 3: Select “Reservations list”
Once you are in your “Inbox” you have the option to filter to see your reservations. Click on “Reservations list” in the horizontal menu. This will allow you to see guest names, states, dates, and more. Choose the reservation you are looking for to see more information.
If you need the reservation ID, look in the upper right-hand corner once you are inside the conversation.
For Hosts Trying to View a Reservation (Using the VRBO App)
If you prefer to use the VRBO app, you can find your reservations by following these steps:
Step 1: Navigate to the “Calendar” tab
Open the VRBO app on your phone or tablet and log in to your account and tap on the “Calendar” tab located at the bottom of the screen.
Step 2: View reservations
Here, you can see a color-coded view of your property. Booked dates are colored green. Click on a date marked in green to see your reservation information.
For Guests Trying to View a Reservation (Using a Computer)
As a guest, you can find your VRBO reservation by following these steps:
Step 1: Go to “My trips”
After logging into your VRBO account, hover your mouse over your name in the top menu and choose “My trips” from the drop-down menu.
Step 2: Choose your reservation for more information
On the “My trips” page you will see all your reservations. Click on the reservation you want to view.
You will be redirected to a page that shows your upcoming reservations. Here, you can view the host’s name, check-in and check-out dates, and other reservation details.
For Guests Trying to View a Reservation (Using the VRBO App)
If you prefer to use the VRBO app on mobile, you can find your reservations by following these steps:
Step 1: Go to “My trips”
Open the VRBO app on your phone or tablet and log in to your account. Tap on the “My trips” tab located at the bottom of the screen.
Step 2: View Reservations
Here, you can view your upcoming reservations and reservation details. Choose a reservation to see more details.
It’s also important to note that VRBO has a robust customer support team available to assist with any issues or questions you may have regarding your reservation. You can contact VRBO customer support through their website or mobile app, or by phone during business hours.
Additional Tips and Tricks
Here are some additional tips and tricks that can help you find your VRBO reservation quickly and easily:
- Check your email: VRBO sends confirmation emails when a reservation is made, so you can search your email inbox for the confirmation email to find your reservation details.
- Use the search bar: VRBO’s website and app have a search bar that can help you find your reservation by entering keywords such as the property name, check-in date, or reservation number.
- Contact VRBO customer service: If you are still unable to find your reservation, you can contact VRBO’s customer service for assistance. They are available 24/7 and can help you locate your reservation and answer any questions you may have.
Finding your VRBO reservation can seem like a daunting task, but it is relatively straightforward once you know where to look. As a host or guest, you can easily find your reservation on the VRBO website or app by following the steps outlined in this guide. By checking your email, using the search bar, or contacting customer service, you can quickly access your reservation details and ensure a smooth and hassle-free vacation rental experience.
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