Last Updated on June 16, 2023 by Rental Recon
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Neighbor Storage Promo Code/ Neighbor Discount Code
Our Neighbor Storage Review
How Much Can Hosts Make on the Neighbor App?
Neighbor.com RV Storage
Neighbor connects homeowners who have space available for an RV with people who need to store their RV.
Neighbor.com Fees
Neighbor charges hosts a processing fee of 4.9% + $0.30 that is applied to each of the host’s monthly payouts. This fee also covers the credit card transaction fees that occur during customer payment.
Neighbor.com Insurance (for Customers and Hosts)
Neighbor provides $1,000,000.00 host liability protection for your property.
Their protection includes:
- Personal liability claims from Neighbor storage renters or their authorized parties (related to a storage reservation)
- The plan covers Neighbor hosts in each and every US state
Neighbor’s Host Guarantee is secondary to any personal insurance protection, such a homeowners insurance policy.
Documentation (pictures, receipts, etc.) will need to be produced as part of the settlement process if a claim needs to be reported.
Are There Neighbor Storage Competitors or Alternatives?
There are no current Neighbor Storage competitors or alternatives that utilize neighbors to provide storage space for your items. The closest options are more standard concierge services that store your items at a facility, picking up / dropping off your items when requested.
- Makespace.com (They come to your house and will haul your items to their storage facility)
- Clutter.com (They come and pick up your items and store them for you. Then will deliver them back when you are ready)
- Gobolt.com (Similar to above with concierge drop-off/pick-up storage services)
- Publicstorage.com (General brick and mortar storage units)
- Clutter.com (They come and pick up your items and store them for you. Then will deliver them back when you are ready)
- iStorage.com (Aggregates many storage facilities across the county for easy selection)
- Cubesmart.com (Aggregates many storage facilities across the country for easy selection)
Neighbor.com Customer Service Phone Number
The Neighbor customer service phone number is: 1 (801) 653-0264
Users can text Neighbor on this phone number: 1 (385) 367-2198
Neighbor’s support email is: support@neighbor.com. They are available Monday- Friday 9:00 am to 5:00 pm MST.
Neighbor Storage, Inc. Headquarters
Neighbor Storage, Inc. headquarters is located at:
Neighbor Storage, Inc.
2500 W Executive Pkwy Ste 400
Lehi, UT 84043-3860
Is Neighbor.com Legit?
Neighbor.com is legit. Their private company is operated out of Lehi, Utah and have 144 employees (founded in 2017). Neighbor is backed by two venture capital firms Pelion Ventures and Peak Ventures. You can check out their Wikipedia page here.
Neighbor.com CEO
Neighbor.com’s CEO is Joseph Woodbury. The company was originally founded by Preston Alder, Colton Gardner, and Joseph Woodbury.
Neighbor.com Revenue
Neighbor Storage, Inc. revenue is currently valued at 18.6 million dollars.
Neighbor.com BBB Review (Better Business Bureau)
Surprisingly, at the time of this writing, Neighbor.com had not been accredited by the Better Business Bureau. There were 19 complaints on BBB’s website from customers. Most are complaints about canceling their rental and not getting a refund.
Neighbor did reply to most of these complaints, generally stating that their cancellation policy allows customers to cancel 3 days before their move-in date or 24 hours after receiving the address to receive a full refund. Most of the complainants did not follow these rules.
